Refund policy

RETURN & REFUND POLICY

Last updated: August 5, 2026

At Verion, all purchases are considered final sale.

We do not accept returns, exchanges, or refunds for change of mind, incorrect size selection, or personal preference.

Please carefully review the product description and size guide before placing your order.

NO RETURNS, EXCHANGES OR REFUNDS

Except where required by applicable law, Verion does not accept:

  • Returns

  • Exchanges

  • Refunds due to change of mind

  • Refunds due to selecting the wrong size

  • Exchanges for a different size, color, or product

  • Refunds because you no longer want the product

Because our collections are released in limited quantities, we encourage customers to carefully consider their purchase before ordering.

All sales are final.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

We stand behind the quality of our products.

If your order arrives damaged, defective, or incorrect, please contact us at:

verionwear@gmail.com

Please contact us as soon as possible after receiving your order and include:

  • Your order number

  • A description of the issue

  • Clear photographs or videos showing the issue

  • Photographs of the packaging, where relevant

Our team will review the issue and determine the appropriate resolution.

If the issue is confirmed to be the responsibility of Verion, we may offer either:

1. A replacement
We may send you a replacement of the affected product, subject to availability.

2. A refund
If a replacement is unavailable or otherwise appropriate, we may issue a refund for the affected product.

PRODUCT AVAILABILITY

Because Verion releases products in limited quantities, we cannot guarantee that a replacement will always be available.

If the exact product is unavailable, we may provide a refund or another appropriate resolution.

SHIPPING ISSUES

If your package is lost, damaged, or otherwise affected during delivery, please contact us at verionwear@gmail.com with your order details.

We will work with the relevant delivery provider to investigate the issue and determine an appropriate resolution.

Delivery times may be affected by customs, courier delays, weather, public holidays, or other circumstances outside our control.

INTERNATIONAL ORDERS

Verion ships internationally.

Customers are responsible for any customs duties, import taxes, local taxes, clearance fees, or other charges imposed by the destination country.

These charges are not considered a reason for a return or refund.

IMPORTANT

Nothing in this Return & Refund Policy is intended to remove, restrict, or override any consumer rights that cannot legally be excluded or limited under the laws applicable to your purchase.

Verion reserves the right to refuse requests that do not meet the conditions of this policy or applicable law.

CONTACT

For questions regarding returns, refunds, damaged products, defective products, or incorrect orders, contact:

Verion
Email: verionwear@gmail.com
Dubai, United Arab Emirates